FAQ's about Accommodation & Facilities (CroisiEurope Cruising)
Is your ship air conditioned and/or heated?
Cabins have individual controls for AC and heat, so you can adjust your room to meet your needs. Enclosed public spaces such as the dining room are air-conditioned or heated as the weather requires.
How big are the beds?
Cabins offer two twin beds or one double bed, depending upon the ship you sail on and the cabin you reserve. You can find the cabin descriptions, including bed types, under each ship listed on our website. To see the cabin and bed arrangements, first, find the ship you’ll be cruising on, and then click on the cabin decks (upper, middle or main).
What size are the cabins?
Room size depends on the ship and the type of room. All rooms have the equivalent of double beds and an armoire and chest of drawers, desk, chair, lighting, nightstands and a private bathroom with a shower. Check the ‘ships’ area of our website for the deck plan of your ship and cabins.
Fixed or sliding windows in each cabin offer a panoramic view of the scenery.
How many people are assigned to a cabin?
Cabins can accommodate two people. Some cabins can accommodate up to three people, depending on the ship. If you are travelling alone you will be required to pay the single supplement. Ask an agent for more details about your needs when reserving.
What items are included in my cabin?
Each cabin is equipped with satellite television (remote controls are at the reception desk), a radio, a hairdryer and a safe for your valuables. For your personal comfort, all cabins are equipped with a shower, toilet and sink, and provided with towels, but no washcloths.
I have a physical disability. Do you provide appropriate accommodations?
Croisieurope River Cruises welcomes disabled guests but wishes all guests to understand that challenges will exist onboard and during shore excursions. Some ships have elevators and some do not; some ships have split-level decks and/or significant thresholds that could make movement difficult. Shore excursions may require movement over cobblestones or up and down stairs; accordingly, a physically challenged guest will require the services of a responsible adult since crew availability is severely limited in most circumstances.
We offer cabins equipped for people with mobility issues. Our three-deck ships have elevators for accessibility between decks, as well as dining, lounging and restroom accommodations that meet the code for those with disabilities.
Please talk to one of our agents about your specific needs, so that we find the best vessel and solution for you.
Where can I relax on board other than inside my own cabin?
The lounge, bar, and library are all comfortable and tastefully decorated and are good places to spend time socializing indoors with friends or family, or quietly on your own. The lounge is panoramic and is located at the front of the ship (on the upper deck for 2-deck ships and on the middle deck on 3-deck ships).
The sun deck is a great place to relax outdoors and enjoy the weather. It offers recliners and deck chairs for your comfort.
Does the ship offer laundry facilities?
No, we do not have laundry facilities on board.
Do you offer entertainment on board?
We offer various pre-dinner games, dinner dances and other lively evenings in our lounge, which is advantageously placed at the bow of the ship with a panoramic view. Events will vary from cruise to cruise; your cruise host or hostess will be happy to give you more information about the entertainment once you are on board.
We also offer on-board programmes to enhance your understanding of your destinations, including lectures, demonstrations and theme dinners with regional specialties. Depending on your itinerary, a folkloric group or local musicians may come aboard, or other activities may be hosted by your host. On itineraries where your ship stays in port during the evenings or overnight, you may choose to enjoy a show, a local drink, or dinner ashore on your own.
Your private cabin is also equipped with satellite TV and radio.
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