Meet our team of Group Travel Planners

Nicky Cox - Sales Manager
Ext 6236

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Nicky brings over 30 years of wholesale and retail experience. She is the department’s Group Sales Manager and brings a wealth of destination and team-building experience to the department. She is the coordinator’s backbone and is an integral part of the department’s success over the years. Nicky has traveled extensively throughout the European and Australian continents during her career

Tanya Winkler - Support and Admin Team Lead
Ext 6257

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With over 26 years of experience, Tanya heads our Groups & Special Events Operations team in Vancouver, 

Toronto and in our Manila office. She is not only well-travelled but also has strong organizational and team management skills that are essential in her Team Lead role -- from troubleshooting, to liaising with Goway’s preferred land and air suppliers, she is the perfect role model for efficiency and detail.

Amber Bullen
Ext 6594

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Amber is a senior member of our Group’s Support Team working behind the scenes updating files, processing group tickets, handling many accounting functions, troubleshooting and finalizing group documents. Amber loves to travel and has travelled to Australia and over 10 countries in Europe. After 6 years with Goway, Amber has become an integral part of our department. Her creative problem solving and attention to detail will ensure your group is well look after.

Ayesha Colquhoun – Africa Team Lead
Ext 6620

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Ayesha brings over 11 years of extensive travel and sales experience.  She has a vast knowledge of most of Goway’s exotic world having traveled extensively over the years to such fascinating places as Australia & New Zealand, SE Asia, India, Mexico, Colombia and Peru and throughout the African Continent including Egypt, Southern Africa and even gorilla trekking in Uganda and Rwanda.  As our Team Lead for Africa, Ayesha attended Indaba trade show in Durban in 2017 for one on one meetings with our top suppliers.

Frank Lin - Asia Team Lead
Ext 6204

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Frank has been working in the travel industry for over 35 years and has traveled to the major countries in the South Pacific, Asia, Southern Africa and Europe. Before joining Goway’s Groups Department in 2000 as Operations Coordinator, Frank worked in China as a tour guide, a sales coordinator and a sales manager. Frank is one of our Senior Groups Sales Coordinators, and, not only is he our Team Lead for Asia, he also an expert in selling Africa, Europe and Latin destinations.

Shelley Mussenden – Senior Group Coordinator
Ext 6209

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Shelley has been a valued member of the Goway Group Team for over 11 years bringing with her an extensive background of wholesale and retail group travel. Shelley specializes in customizing group travel to the South Pacific as well as to Africa and Europe. Shelley has traveled extensively including trips to Australia, New Zealand, Fiji, South Africa, Tanzania, Morocco, Iceland, Jordan and many countries in Europe.

Melissa Webster - Group Coordinator
Ext 6588

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Melissa loves groups! Her passion for travel started with a 3 month study in Africa program, and she has since been working in wholesale travel for over 17 years.  Melissa has travelled extensively throughout Africa visiting the countries of South Africa, Botswana, Zimbabwe, Zambia, Seychelles, Tanzania, Kenya, Uganda, Ethiopia, and Egypt for both leisure and familiarization – from giving a helping hand to a Kenya school to running the Kilimanjaro Marathon! With Melissa’s focus on Africa, Asia and Latin group sales.

Paula Polachek - Group Coordinator
Ext 6586

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Paula comes to Goway with over 26 years of travel industry expertise in such diverse fields as cruises, airline operation and wholesale group travel. She is one of the industry’s top Group Travel Planners having carefully hand-crafted group travel arrangements for a multitude of affinity & special interest groups, incentives, pilgrimages, student study programs, family & sports groups and volunteer & charity organizations. Along with her planning expertise, Paula has travelled extensively throughout Europe, Asia, Latin America and the South Pacific.

Christine Ji – Group Coordinator
Ext 5885

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Christine joins our Goway Group Team based in our Toronto Office bringing with her a strong background in both Asia and South Pacific group sales. In her career, spanning over 10 years to date, Christine has worked both in wholesale and retail sales and has travelled extensively to the South Pacific, China, Vietnam, France, Italy and Switzerland.

Stephanie Boisse – Groups Coordinator, Air and land
Ext 6936

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A native of France, Stephanie has over 20 years of travel industry experience in both retail and wholesale sales & operations. The majority of her working life has been in France where she excelled at planning and implementing customized group tours for a wide variety of special interests. She has travelled extensively throughout Europe and Southern Africa and speaks both French and Spanish fluently.

Keren Samuel - Group Coordinator
Ext 6942

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With over 32 years of experience sending groups to all corners of the world, Keren has also travelled extensively in Asia, Africa, the Middle East, Latin America, and many idyllic islands around the globe. Throughout her long career, Keren has become an expert in designing special interest itineraries for a wide range of group themes including many faith-based and pilgrimage groups and many Chamber of Commerce Groups. To talk to one of North America’s top Group Coordinators, be sure to give Keren a call!

Vered Pollock - Group Coordinator
Ext 6969

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A native of Israel, Vered has over 13 years of experience in travel sales in both the retail and wholesale arms of the industry. Before joining Goway, Vered gained valuable executive sales and customer service skills working for 2 major international airline carriers. Her life-long passion to travel has taken her to a wide range of exotic destinations throughout Europe and the Asia-Pacific Region. With her sales specialities in the South Pacific and Europe, Vered brings a wealth of destination and tour planning knowledge to the position. “I am so passionate about travelling to exotic destinations and experiencing different cultures and now being able to share my knowledge in designing trips of a lifetime for my valued group clients.”

Leyan Salah - Group Coordinator
Ext 5718

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Leyan recently joined our Goway Group Team. Her passion for travel started at a very young age. She has travelled all throughout the Middle East, North Africa and Europe. Leyan has lived and worked in Turkey and Egypt, so is able to bring “lived” experience to her work. With a background of Sociology, she uses her knowledge to understand her clients and build them a trip of a lifetime!  

Cristy Patterson - Group Coordinator
Ext 6203

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Cristy’s passion for travel is reflected in all aspects of her work from initial consultation and itinerary planning & quoting to her exceptional customer service. She has worked in both the retail and wholesale realms specializing in group travel for the past 8 years. She has travelled extensively throughout Europe and Asia and has lots of suggestions on how to make your next group itinerary unique & compelling.

Lola Bordas
Ext 6452

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Lola joined Goway Groups with 7 years of tourism industry experience under her belt. From working in hotels, tour directing as well as sales & marketing, Lola brings a wide range of experience and knowledge to Goway. Lola hails from Bordeaux, France and has travelled extensively throughout Europe, Asia and many parts of the Middle East. Her favorite destinations are on every globetrotters list: London, Venice, Dubai, Bali and Singapore. According to Lola: “Life is short and world is wide, why not trying one new destination per year? Travelling is a rewarding experience for yourself and the best way to be open minded with others.”

Alexandra Hale – Group Coordinator
Ext 5818

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Alexandra, 10 years at Goway Travel, has been planning holidays for 2 to 200 intrepid travellers with zest and customer satisfaction for over 33 years. She recently joined our Goway Group Team after a decade in FIT sales assisting with what she likes to refer to as “small groups of 2. “ Her passion for travel started many years ago with her well-travelled family adventures, youthful escapades through Europe and Asia and more recently familiarization and leisure trips with Goway. With a particular fondness for the continent and people of Africa and the Middle East, she is proud to say that she has travelled extensively throughout these regions visiting many countries such as South Africa, Botswana, Zimbabwe, Zambia, Tanzania, Kenya, Jordan, Namibia, Morocco, Turkey and Egypt. Asian destinations include Thailand, Peoples Republic of China, Indochina, Australia and New Zealand that round out her extensive travel CV ! Her specialities in the Groups Dept. are Africa, Middle East, Asia and Downunder group sales.