Barbara Norton - General Manager
Barbara is the Goway GROUPSOnly and Special Events General Manager having worked for the company for over 33 years. In that time, she worked as a tour director, sales representative and Groups Coordinator. As the Groups Department has expanded over the years, Barbara now oversees all group wholesale activities including land and air customized groups and special events as well as Goway’s popular Holiday of a Lifetime Escorted Series. Barbara has also traveled extensively throughout the South Pacific, Asia, Africa, South America and the Middle East. In 2017 Barbara circumnavigated Iceland on a Pro Cruise Expedition style cruise and, in 2018, she is off to explore Spain and Morocco.
Evan Kranson – Business Development Manager
As the departments dedicated BDM, Evan is our ‘man in the field’ sourcing new business and strengthening existing partnerships. With over 25 years in executive sales and customer service, Evan comes from a stalwart industry background having worked for both airlines and wholesalers during his career. With Evan’s extensive destination knowledge combined with his experience, strong organizational skills and attention to detail your group will be in good hands from start to finish. Evan is based in the Philadelphia area and is responsible for the North American region.
Nicky Cox - Sales Manager Nicky brings over 27 years of wholesale and retail experience. She is the department’s Group Sales Manager and brings a wealth of destination and team-building experience to the department. She is the coordinator’s backbone and is an integral part of the department’s success over the years. Nicky has traveled extensively throughout the European and Australian Continents. In 2016 Nicky attended the Indaba trade show in South Africa and in 2017 she attended ATE in Australia and GEM 17 & WTM both in London. In 2018 she is heading to the South Seas again to attend TRENZ in New Zealand as well as take time to see the country in-depth.
Tanya Winkler - Support and Admin Team Lead
With over 26 years of experience, Tanya heads our Groups & Special Events Operations team in Vancouver,
Toronto and in our Manila office. She is not only well-travelled but also has strong organizational and team management skills that are essential in her Team Lead role -- from troubleshooting, to liaising with Goway’s preferred land and air suppliers, she is the perfect role model for efficiency and detail.
Ayesha Colquhoun – Africa Team Lead
Ayesha brings over 11 years of extensive travel and sales experience. She has a vast knowledge of most of Goway’s exotic world having traveled extensively over the years to such fascinating places as Australia & New Zealand, SE Asia, India, Mexico, Columbia and Peru and throughout the African Continent including Egypt, Southern Africa and even gorilla trekking in Uganda and Rwanda. As our Team Lead for Africa, Ayesha attended Indaba trade show in Durban in 2017 for one on one meetings with our top suppliers.
Frank Lin - Asia Team Lead
Frank has been working in the travel industry for over 31 years and has traveled to the major countries in the South Pacific, Asia, Southern Africa and Europe. Before joining Goway’s Groups Department in 2000 as Operations Coordinator, Frank worked in China as a tour guide, a sales coordinator and a sales manager. Frank is one of our Senior Groups Sales Coordinators, and, not only is he our Team Lead for Asia, he also an expert in selling Africa, Europe and Latin destinations. He recently visited Japan on an extensive fact-finding trip.
Shelley Mussenden – Senior Group Coordinator
Shelley has been a valued member of the Goway Group Team for over 7 years bringing with her an extensive background of wholesale and retail group travel. Shelley specializes in customizing group travel to the South Pacific as well as to Africa and Europe. Shelley has traveled extensively including trips to Australia, New Zealand, Fiji, South Africa, Tanzania, Britain and France. In 2017 she travelled on educationals to both Morocco and Iceland. She is keen to have your group business and will always provide well-researched itineraries customized to your specific group’s needs.
Raewyn Reid - South Pacific Team Lead
Raewyn joined the GROUPSOnly Department as a Senior Groups Coordinator in 2000 and brought 26 years of experience in retail and wholesale group arrangements. Raewyn -- a native Kiwi -- lived in New Zealand for 17 years. She has traveled extensively throughout New Zealand, Australia and the South Pacific Islands as well as to Thailand, Singapore, India, China, Kenya, Tanzania, Europe, South Africa, Morocco and Papua New Guinea. In 2017 she traveled to Japan to check out all the new product the country has to offer.
Lee Nicholson - Latin Team Lead
Lee started working in the travel industry as an Adventure Travel Tour Leader in Central America and South America for 4 years before settling in Mexico where he managed a team of Tour Leaders and Drivers. In 2009 Lee moved to Canada working as a Business Development Manager on the west coast for an Adventure Travel company before joining Goway Travel firstly as an FIT Wholesale Latin America Sales Agent and now working as a Senior Groups Coordinator leading a team of Latin experts. Apart from his extensive knowledge and travels of Latin America, Lee has also traveled extensively throughout Europe, Southern Africa, the Middle East (namely Jordan, Syria and Egypt), and Asia (India, China, Japan, Laos), as well as Australia and New Zealand. In 2017 he explored Iceland on a staff familiarization trip.
Itteza Ahmed - Group Coordinator Itteza, based in on our Toronto Head Office, specializes in selling customized groups to both Europe and Asia. His career includes both airline and retail selling experience, which has given him the opportunity to explore a vast array of countries in both Asia and Europe. His favorites are Thailand and Singapore in Asia and Holland and Italy in Europe.
Melissa Webster - Group Coordinator Melissa loves groups! Her passion for travel started with a 3 month study in Africa program, and she has since been working in wholesale travel for over 17 years. Melissa has travelled extensively throughout Africa visiting the countries of South Africa, Botswana, Zimbabwe, Zambia, Seychelles, Tanzania, Kenya, Uganda, Ethiopia, and Egypt for both leisure and familiarization – from giving a helping hand to a Kenya school to running the Kilimanjaro Marathon! With Melissa’s focus on Africa, Asia and Latin group sales, make her your Goway contact for customized group travel.
Paula Polachek - Group Coordinator
Paula comes to Goway with over 26 years of travel industry expertise in such diverse fields as cruises, airline operation and wholesale group travel. She is one of the industry’s top Group Travel Planners having carefully hand-crafted group travel arrangements for a multitude of affinity & special interest groups, incentives, pilgrimages, student study programs, family & sports groups and volunteer & charity organizations. Along with her planning expertise, Paula has travelled extensively throughout Europe, Asia, Latin America and the South Pacific.
Christine Ji – Group Coordinator
Christine joins our Goway Group Team based in our Toronto Office bringing with her a strong background in both Asia and South Pacific group sales. In her career, spanning over 10 years to date, Christine has worked both in wholesale and retail sales and has travelled extensively to the South Pacific, China, Vietnam, France, Italy and Switzerland.
Silvia Camolese - Group Coordinator
Silvia brings a wealth of European destination knowledge to the Groups Department having recently moved to North America from her homeland in the heart of Europe: Italia. She brings over 20 years of travel industry experience the bulk of which was selling special interest group travel throughout Europe and North Africa. From pilgrimages to culinary & wine groups, educational and adventure, Silvia has successfully planned them all. With such a strong background, Silvia is keen to help you plan your next customized group to Europe or Africa.
Stephanie Boisse – Groups Coordinator, Air and land
A native of France, Stephanie has over 20 years of travel industry experience in both retail and wholesale sales & operations. The majority of her working life has been in France where she excelled at planning and implementing customized group tours for a wide variety of special interests. She has travelled extensively throughout Europe and Southern Africa and speaks both French and Spanish fluently.
Keren Samuel - Group Coordinator
With over 32 years of experience sending groups to all corners of the world, Keren has also travelled extensively in Asia, Africa, the Middle East, Latin America, and many idyllic islands around the globe. Throughout her long career, Keren has become an expert in designing special interest itineraries for a wide range of group themes including many faith-based and pilgrimage groups and many Chamber of Commerce Groups. To talk to one of North America’s top Group Coordinators, be sure to give Keren a call!
Tarun Sharma - Group Coordinator
Tarun brings a wealth of travel experience to the department having had a successful career in India before immigrating to Canada. From Tour Manager to Travel Agent to Group Coordinator, Tarun has the selling and customer service experience to make every group a success. He also has travelled extensively to many countries in Asia, Europe and the South Pacific giving him the insights needed to create that special unique itinerary for your group.
Purvi Shah - Air only Sales
Purvi is our Air Only Groups Coordinator. She loves to delve into the nitty gritty of airline contracts and routings to get the best airfare for your group. With all the challenges associated with an air booking from schedule changes to fare changes and fuel surcharges, Purvi will ensure your group air booking is ‘smooth sailing’ from start to finish.