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Goway Travel Goway Travel 3 years, 6 months ago

Goway’s Flexible Booking Policy in Light of COVID-19

  • Goway’s Trip

At this time, it remains uncertain how long it will be before our travel patterns can return to normal. At Goway Travel, the safety of our travelers and the communities they visit is our top priority. Remember, we’ve overcome crises like this together before. They do pass, and when they do, we keep on travelling.

Travel Alerts

In the meantime, we urge all of our travelers to follow the instructions of official health agencies, and stay informed with the latest information. We’ll be updating our Travel Alerts page with the latest info from a traveler’s perspective as the situation progresses. This includes information for those who have existing bookings that may be affected by current restrictions.

Flexible Travel

While we all do our part to self-isolate and stop the spread of COVID-19, we encourage you to do some ‘armchair travelling’ and keep daydreaming about that next big trip. When it’s time to put that dream into action, we want to be as flexible as possible, offering you the best protection in case those future travel plans have to change. For the month of March 2020, we’ve amended our flexible booking policy to give you the option of complete coverage if you need to cancel or change your plans for any reason.

If you deposit a booking with us in March and need to cancel at any point up to 5 days before departure, 25% of your cancellation fee will be credited toward future travel anywhere in the same Goway region. By that, we mean you can switch your trip, if you wish, to another destination sold by the same specialist team (Goway Asia, Goway Downunder, etc). The credit may be redeemed up to a year from its date of issue. In addition, we offer affordable insurance that protects the remaining 75%, should you cancel for any reason* up to 2 days before departure. This adds up to complete coverage for trips you may wish to book for late 2020 or 2021.

*‘For any reason’ insurance is unfortunately not available to residents of New York State.

Take advantage of some great pricing

For those who want to do more than daydream, our Destination Specialists are still helping travelers plan for Fall 2020 and into 2021. We’ve also got some great special offers for trips 6, 8, or 12 months from now, so planning ahead could save you a lot on those future trips, especially with the expertise of our Destination Specialists. Remember, our top priority is making sure you have a safe dream vacation. We will never book you into a destination or travel window we’re not confident about. If you are ready to start planning, simply use our quote form below to help us find you that perfect next trip.

Let’s all protect each other, stay safe, and keep the love of travel alive.


Request a Trip Quote

Need help in planning your perfect holiday? A FREE travel quote by one of our destination specialists is a great way to get started.



17 Mar 2020, 8:25 p.m.

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