We are always receiving letters and emails from people who have travelled with Goway, thanking us for their globetrotting experience. Read some of the feedback we have received from our clients who have travelled to Asia and who are keen to share their Goway tour experiences with you.
My wife and I recently took a tour of Korea provided through Goway and AAA Carolinas. We initially thought that the tour was overpriced, but after completing the trip our opinion has changed. We have taken many tours and, we would rate this one as excellent.
The hotels were top-notch, the itinerary was great, and our tour guide Grace was wonderful. Every detail was well planned and executed flawlessly.
We look forward to our next Goway tour.
Bob Morse and Josephine Morse
I am writing to tell you of my experience dealing with Erin Travis who assisted me in booking a vacation to Thailand. She was extremely professional and helpful. She answered all of my questions (I had many) with extreme patience and offered helpful suggestions. It was an extremely pleasant experience. Booking a vacation to Thailand was extremely stressful because one has to worry about multi-city bookings and getting to and from all of these different cities. However, Erin made me feel at ease and did all of the work for me. My wife and I travel often and usually we do it with no problem online because we often travel to a single destination but we rarely travel to the same place twice. Lately, we are running out of solo destinations and we are leaning more towards multi-city destinations. Because of my experience with Erin, I will not hesitate to pick up the phone and call you; we will definitely use the services of your company again as we are sincerely delighted with our experience with Erin. I would say that I wish more travel agencies and websites were like yours but more over, I wish more people were like Erin when booking something as complicated as travel; you are lucky to have her.
Thank you again.
I just returned from my Cambodia Vietnam tour with Goway. It was a very successful tour enjoyed by all. Thank you to Goway for a job well done. Please keep me posted on any future FAM trips as we discussed in the fall.
We’ve just returned from the 14 day China Odyssey & Yangtze River Cruise, Nov 1-15. It was an excellent experience. Our tour guide Jimmy was superb. He was very attentive, knowledgeable, and had a good sense of humour. He was with us every step of the way. We’d recommend Goway to anyone planning a trip to China.
Sincerely yours, Della and Richard Janzen
I have just returned from a 1 week tour of S. Korea and wanted to let you know how satisfied I was with your service. All the arrangements were delivered as promised, from the pick-up at the airport & return. Everyone was friendly on time and the hotels more than met my expectations. I would particularly like to single out your representative Mr. Shrek who was my tour guide on the Seoul/Gyeongju/Busan segment. He was very knowledgeable and made the trip a most pleasurable experience. He was able to answer any questions I had & offered helpful suggestions to enhance my experience. I look forward to future travel with your Company and would not hesitate to recommend you to friends. Thank you for a great trip.
Elaine May Smith
Loved my trip. 4th time I've booked with Goway over the last 5 years and it's been fantastic. I don't ever have a doubt that my trip won't be memorable. I'd recommend Goway to book your travel arrangements without any hesitation. They are thorough, prompt and very responsive. I've been dealing with Winnie Dalton for the last three years and she has been an absolute joy to work with. She's the reason I keep coming back to Goway and continue to refer the company to family and friends whenever possible.
Nepal and India - We were very well taken care of by our guides and the Goway representative. Our interests and satisfaction were their greatest concern. Exceptional service.
Mary Ellen Marshman
The Great Wall was spectacular, as well as the terra cotta warriors in Xian. My favorite tour was in Chengdu to see the pandas at the breeding center.Everything was very well organized. All the guides were exceptionally knowledgeable and spoke very good English. The guides were at the airports to meet us at every location and stayed with us throughout the tours. The guides even took us back to the airport and helped us get to the right airline and comfortably on our way to the next destination. The hotels we stayed in were all four-star, conveniently located and had great restaurants. Goway did a fabulous job in putting this vacation together for us, and we plan to use them again for our next adventure.
Judith A. Lawson
I fell in love with Shanghai. I liked the tone of the city, the location of the hotel so it was easy to walk to the Bund and having enough free time to explore the city on my own, taking the subway and then the Maglev was exciting. But I cannot express how wonderful it was to walk on the Great Wall (and be out of breath!) and to take in all of the Terra Cotta Warriors!
I am writing to tell you that I just returned from your China Odyssey/Yangtze River Cruise Trip and it exceeded my expectations! The hotels were great and the food was amazing. I've been on many tours, and usually you get shunted off to "tourist restaurants" - not in this case! We ate where the locals ate and it was sublime. I have never before been on a tour that had so much included (tai chi lesson, acrobat show, etc., etc.). Last year, I spent significantly more to go to South Africa with Globus, and received significantly less! Every single person on the tour was impressed by how wonderful it all was.
Thank you so much.
Our trip to Korea was fantastic! It is such a beautiful country and the people are charming. We loved every minutes of it. Thank you so very much for making the arrangements which worked perfectly to suit our needs and wishes. Goway did a fine job with the plans for the guides and drivers in Seoul and Busan. Every guide and driver arrived at the hotel, airplane or train in advance of the scheduled time. Thanks for all you work Goway, it was a pleasure to work with you.
Connie and Sarah Ferguson
I am writing to thank you most sincerely and enthusiastically for the AWESOME trip which you planned for me and my husband Aug. 4-26, 2014 through Vietnam, Cambodia, Laos and Thailand. Of the many trips we have taken over the years -- from India to Iceland and Costa Rica to Turkey -- this was the most interesting one. All in all, it was an amazing, interesting and thoroughly enjoyable trip. Thank you SO much, and we hope to travel with Goway again in the future!
Anneli & Greg Andre-Barrett
Floating Market, Amari Phuket hotel, Phi Phi Island tour (snorkeling was great!), general friendliness and politeness of the locals, and elephant farm. Amazing experience! Guides and transfers were organized, on-time, and knowledgeable.
My guide was informative, knowledgeable, patient, kind, present. I couldn't have asked for a better guide. All of the transportation was really dependable and comfortable. The tour information was terrifically designed and informative. I came away with a much greater appreciation and knowledge of the Republic of Korea.
John Mark Woodward
I just wanted to send a quick note of praise for your employee Tim Haig!
He assisted me with booking # 227794...an FIT for Hong Kong, Bali, Vietnam and Japan with air. Having never been to Asia before personally, I really didn’t know where to start so I called Goway. Everything was packaged up and the email I was able to send my clients with Goway’s fantastic itinerary attachment made me look like a hero!!
Tim was amazing and I very much appreciated his attention to detail and the way he kept updating me as to progress and next steps.
Thank you to Goway!~ Obviously Tim Haig was an excellent “hire”!! Thought you should know.
Kelly Richards, Goderich, Ontario
Steve….I wanted to take a chance to thank you so much for all of your help! I just spoke with Carolyn and she said they had a wonderful time, everything went great! They would like to pay a special thank you to the tour guide they had for the last 3 days, Take. He went above and beyond to make sure that Brenda (who has wanted to see Tokyo since she was 9, 63 years ago) saw exactly what she wanted to see. He also tailored and personalized the trip, taking the extra time to make sure that the ladies seen all the must see’s in the area…..it’s amazing people like this that will have our customers coming back again and travelling with Goway.
Carolyn stated that it was well worth booking this vacation with Goway (originally was FIT), the fact that the transfer was there at the airport when they arrived and the knowledge of your tour guides was very valuable.
I will certainly be promoting Goway for worldwide travels and if you don’t mind….I will be contacting you directly for any Asia trips, you did a great job and thank you!
Delores Frederiksen, New Brunswick
‘All the transportation was fabulous. We probably could have done it cheaper like our friends did it but we saved a pile of aggravation and frustration having everything pre-booked, including the luggage transfer and reserved seats on a packed weekend bullet train. Thank-you for arranging that all!!!!!!!! I will highly recommend that to anyone who asks and I suspect or friends will as well. They almost killed each other some days!!
Loved Kyoto. More than Tokyo. So amazing! We had free goodwill guides in both cities which helped us get the lay of the land.
Tokyo Disney was crazy busy!!! The hotel was amazing. Great breakfast and view of Tokyo harbour. Nice big room.’
Thought I would share this with you Nyssa … because you did such an amazing job handling this for them … you made me look good. I’ve cc’d my colleague Sherrie in this email as she was the one who recommended you.
Thanks again for everything and you can bet that if I have another client looking for a trip to Japan or Asia in general, I will be contacting you!
Syndi Prokopich, Manitoba,
I just wanted to say a huge Thank You!
The trip was incredible, the tour guide in particular a gentleman by the name of Boeing and the driver Warin where fantastic in Bangkok, The other guides are drivers where great as well. The overall service was excellent!
Thank you so much for coordinating such an fantastic trip, my wife and I will never forget it.
Ian M, Ottawa, ON
It was a total pleasure working with Emily Olver on this Asia booking. Emily is professional, thorough and very pleasant to work with. I will recommend Goway and Emily to all my colleagues and will certainly be contacting Emily again! Thank you so much!
Karen S, Colorado
We recently returned from the China Odyssey Tour. We anticipated this would be an exciting holiday but the whole trip far exceeded our expectations. We want to laud you on assuring that every aspect of the tour was superbly planned. We learned much about the country, it's wonderful history and welcoming people. We particularly enjoyed our visit to the countryside where we met the painter Zhang Quingy and watched him create one of his beautiful paintings.
Praise must go to Jimmy our overall guide as well as each of the city guides. They were extremely knowledgeable, helpful and friendly.
The meals were excellent but for us two full course Chinese meals a day was too much food. A light lunch would seem more appropriate as well as a western meal once during the two weeks.
Needless to say we would highly recommend your tour company to our friends contemplating an excursion.
Warren and Winona R, Brockville, ON
Clients are traveling now. Much of the trip was done last minute due to client's having problems with Visas for India. Shawna was very calm and helped keep everything going even though payment hadn't been received until a week before travel. Also, there were services added on even after final payment. Shawna was able to get everything confirmed before the clients left the U.S. She was the voice of reason. It was a pleasure to work with her. I felt the experience was incredible. I hope she felt the same way.
Phyllis O, California, US
"I just want to say thank you for the recommendation for Amelia, she is fantastic, she sent me a quote in two days and kept my client in mind by keeping them under their budget!"
Chelsea, Alberta, Canada
“We loved Taiwan. Taroko Gorge was impressive.”
Barbara , Canada
“The trip was EXCELLENT. My dad and his siblings had MANY memorable moments. They were very pleased with the tour guides and their flexibility. Overall we were EXTREMELY pleased with the prompt service from our travel agent Leo. We have worked with other agents in the past and none of them were as responsive as Leo from Goway Travel. We will certainly use your agency again.”
Hee Tai , USA
“Local guides – for the most part – were excellent (good English and plenty of personal stories). Really enjoyed Tibet; local Tibetan guide provided lots of info re: Buddhism and took us to local temple. Nice touch. Thank you for a well thought out trip. From the Wall & Forbidden City in Beijing, to the Warriors, Pandas, Lhasa'a Potala Palace, The Gorges & the Dam, to the silk factory & Bund in Shanghai... it was amazing and thought provoking.
Pärja & Enn Tiislar, USA
“Goway was very flexible in accommodating my frequent flier tickets. The accommodations were excellent. My guides could speak to both the historic sites we visited and the direction of contemporary China.”
Thomas Patrick, USA
“Really enjoyed the Li River cruise in Guilin. The Terra Cotta warriors were amazing as was The Great Wall.”
Cathy , Canada
“Full recommendation for our tour guide Anwar. Wonderful week with this gentlemen and the drivers.”
John , Canada
“Loved most of my stay in Phuket, including the hotel and its perfect location.”
Roy , USA
“Our guide Anurag was the best guide I have had in a small group tour. He was efficient, organized, knowledgeable, caring.”
Mary , Canada
“Private vehicle tours were excellent. Pacesetter provided excellent service. Peter was very responsive to requests prior to travel and prepared a very good itinerary. All arrangements ran smoothly exactly as planned. Every aspect of the service met our expectations. The tour guides were so helpful and professional. We did not ever have to wait for pickup. Having our own driver and guide allowed us the flexibility to stay a bit longer or leave a bit earlier according to the needs of our group. We added some interesting stops recommended by the guides. A small change to the schedule was initiated by a simple email to Peter. He was very attentive and patient. So much appreciated his efforts. The guides were helpful in providing information for us to explore on our own during free days. All in all, I would highly recommend the Pacesetter team and I would use them again.”
Fay Hui, Canada
“Our trip to Asia was so well planned with excellent trips, guides and hotels. No worries at all so that we could enjoy a stimulating and culturally exciting holiday. This is the third trip we have booked with Pacesetters and each time we have been extremely satisfied! Two of the highlights were the evening cruise on the river in Bangkok-just magical and the longboat trip to the floating market outside Bangkok!”
Eileen , Canada
“Had a great tour guide, car, driver, A1 hotels etc. Asia World Tours was great with no problems. All 11 flights were right on. Thanks to Carolyn at Goway travel in Toronto.”
Carole , Canada
“Tours in Ho Chi Minh City and Hanoi were excellent with great tour guides! Private tours were nice. Halong Bay was amazing.”
Nathalie , Canada
“Everything went very smoothly with no delays. We had a wonderful time.”
Chandra , USA
“Your tour guides were great. Tour guides were exceptional in their knowledge and very proficient at speaking and understanding English.”
Claire , USA
“Goway did an excellent job in coordinating all aspects of our trip. We were very pleased.”
Kevin , USA
“Patrick did a nice job for us. The accommodations were wonderful. Thank you very much.”
Jimmy , USA
“Transfers in China were excellent. They were prompt and kept us safe. The guides in China spoke very good English and were professional. The drivers in China were also excellent. They kept us safe from all of that crazy traffic and I appreciated that. I thought the trip in China was excellent. Door to door service, reliability and safety were all factors which made this trip memorable.”
Cindy Yee, USA
“Internal flights and accommodation were excellent, as were local guides on the private tour. The initial airport transfer was late when we first arrived in Thailand. Otherwise, all transfers were seamless.”
Maneesh , Canada
“The whole trip was memorable, but the three most memorable were the Jian Temple, Tiger Safari, and the Taj Mahal. The tour consisted of nine people so no one missed any information. The hotels were excellent and our guide was very knowledgeable. We would book through Pacesetter again.”
David , Canada
“Ellise our tour guide was terrific.”
Terry , Canada
“By the Sea was a great place to stay. Beautiful, quiet location. The Manager, Mr. Suwat, checked daily during breakfast to see if there was anything we wanted or if there was anything that could make guests' visit better. His policy was to never say 'no' and he drove us to the local market to buy fish for our dinner. This would be a good 'snowbirds' destination.”
Rosina , Canada
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