Australia & South Pacific Testimonials
We are always receiving letters and emails from people who have travelled with Goway, thanking us for their globetrotting experience. Read some of the feedback we have received from our clients who have travelled to Australia and the South Pacific and who are keen to share their Goway tour experiences with you.
My family and I want to thank you VERY much for arranging the perfect vacation!!! From the moment we got to LAX to board the plane, everything was just as we hoped and imagined it to be! From the service we got on Qantas, to the beautiful hotels, the excursions, and everything in between...it truly was flawless.
We really enjoyed the Sheraton in Port Douglas and both hotels in Sydney...the locations were perfect! And the Sails in the Desert was very nice and comfortable...a great desert hotel!
The camel ride was AMAZING, as was the Sounds of Silence...a great way to spend Christmas Eve indeed! I cannot speak more highly of the GBR trip as well...what a spectacular day that was!!! My parents didn't snorkel, but the four of us LOVED the experience to the fullest...and flying back by helicopter was the PERFECT ending to the day!!! What a beautiful view of the reef...even my mom (who was nervous about doing it) enjoyed it! :) And the bridge climb is definitely not something to miss...what an amazing view!!!
We found Australia to be a VERY welcoming country - the people are wonderful! Jacki and I are very social, so we loved meeting lots of locals and enjoying some fun conversations and times with them. It's obvious why the Aussies are SO relaxed...I want to move there myself now!
It was great finding some nice places to eat along the way, and would HIGHLY recommend The Beach Shack in Port Douglas...it was the BEST meal I've ever had! If you're ever there, or have other clients going, I'm sure they would LOVE it, too!
Again, from the bottom of my heart, I thank you for arranging the most memorable and unbelievable trip imaginable! And thank you for your patience with me/us as we planned it...I think together we booked the perfect trip!
All internal flights and connecting transportation were excellent!! I really enjoyed outback camping with "wayoutback" and Port Douglas. I highly recommend your services as they were completely reliable and accurate and of course, exceptionally helpful.
We found Goway's arrangements to be near-perfect in all respects. We enjoyed flying with Air New Zealand and all railroad journeys were great. We were especially impressed with all transfers, from airport to hotel, hotel to train, etc. We enjoyed all of our tours very much.
I am totally impressed with the thorough and complete itinerary designed by Goway! Everything worked like clockwork and it made the month long tour unique, special and stress free. I plan to ALWAYS check with Goway when planning my travels around the world! EXCELLENT!!!
We spent the month of September in Australia. Goway planned our trip and we want to tell the world how wonderful your company is.
The Goway agent listened to what we wanted and made the changes accordingly, sometimes sending one couple on one tour and the other on another. No request was ever taken lightly. The Goway agent listened, then found something she thought might work, emailed us and then we gave her the go ahead or she tried to find something else until we were totally satisfied. Her responses to our emails and voice mails were very prompt.
All of our tours were absolutely fantastic. They were on time and had knowledgeable, professional drivers with amazing personalities.
All of our airport connections went as planned, all of our tours were what we expected, and the airport shuttles set up so that we were on time for all of our flights. This couldn’t have been easy to organize but it all went so smoothly.
We have already told and will continue to tell anyone that will listen that Goway is the travel company to use and should we ever travel on such a trip again we will certainly use your company.
Guy & Karen McRorie
Go-Way arranged a customized trip into the Outback and the North of Australia for us. They provided an excellent itinerary -- all the sights we asked to see and others that they recommended. A wonderful trip all around!
Frank and Margaret Simons
The accommodation and trip organization for our stay in Port Douglas were superb and if you do not see the Great Barrier Reef you have missed one of the wonders of the world.
The Great Barrier Reef is amazing. It was a wonderful experience snorkeling there. The Skyrail Rainforest Cableway tour to Kuranda was also amazing. The scenery was spectacular.
The four days we spent on Fraser Island were remarkable. The Kingfisher Resort was unbelievable. Goway Travel handled everything perfectly. We spent 14 days in Australia, took 6 flights, stayed in two hotels and took 4 tours. The trip could not have been better or have gone smoother.
The tours were very professional with engaging and knowledgeable guides. The mix of adventures was very nice, giving a broad perspective on what Australia has to offer, both urban and wild. The hotels were comfortable and well situated for getting around in Sydney and Adelaide. The Penguin Parade on Phillip Island was spectacular. The penguins waddled past me on the beach -- about 5 feet from where I was sitting. What a sight! Another highlight was the bus transfer from Adelaide to the ferry to Kangaroo Island. The bus driver talked about the area and the scenery was spectacular. He also knew just where the kangaroos would be and let us know when and where to look.
Mary B Nugent
The entire trip was great and we really appreciated the agent's feedback on hotels to book. We ended up very pleased with where we stayed.
"We had a wonderful time touring Australia, New Zealand and Fiji. Honestly, it was a trip of a lifetime and we thank you for arranging the that. Everything went well, without a glitch. We will definitely refer you to our friends if they need a travel agent to arrange trips to these exotic places. We are attaching a couple of pictures for you to see, thanks."
Tresa and Jacob
"First I want to start by saying that I have been in the travel business for 36 years. My true love of the business is giving exemplary customer service.
I recently have had the pleasure of dealing with Jaclyn on a very complicated file.
From the very start of this file I have absolutely nothing but gleaming things to say. She is at the very top of a short list of professional people that I would say deserves a Customer Service Award. Her attention to every single detail, here prompt replies to every email, her patience, and overall Fabulous Customer Service is something that will bring me back to Goway to book all my VIP clients.
Please convey my thoughts with anyone in your company and also to Jaclyn! She is Fantabulous!"
Dolores Brack, Carlson Wagonlit Travel
“Kanchan was very helpful through the entire process and managed to key into what my clients wanted very early...making the entire transaction non-stressful, considering the amount of money we were dealing with! It has been a pleasure, as always, dealing with Goway!”
Liz Noyle - Carlson Wagonlit Travel
“Excellent job of planning! We really enjoyed the entire trip. The coastal walk from Bondi to Bronte to Coogee was exceptional after arriving in Sydney. Great view and wonderful exercise.”
“Everything was very well organized and I literally didn't have to do anything except enjoy the vacation! I really appreciated the notifications from the hotel on departure/pick up times. I didn't have to worry about calling to confirm anything! If you want some to plan your vacation perfectly, Goway is your answer!”
“The entire AAT Kings tour in New Zealand was amazing!!”
Nancy Elizabeth, Canada
“All flights and connections were on schedule as listed in my itinerary. I would highly recommend your services.”
Paul Taylor, Canada
“There were many memorable moments. I travelled on my own and met many interesting people from around the world. I enjoyed travelling with AAT King. The tour guide, Phil was outstanding - informative, organized, patient and had a sense of humour.”
Wendy , Canada
“The base tour of Ayers Rock was excellent.”
Elizabeth , USA
“The Sofitel Hotel in Brisbane was fabulous. I was very happy with the arrangements and the follow up with this company. I would not hesitate to recommend them.”
Barbara , Canada
“A huge help getting and keeping us organized for the trip of a lifetime!”
Molly , Canada
“Gina from Pacesetters is extremely knowledgeable, helpful and answers questions promptly and fully. As for the tour, APT are to be recommended for their efficiency, service and personable staff.”
Doreen , Canada
“Accommodations at the Ibis in Alice Springs and Uluru were good. Reception staff were very good. Tour guide Terry was excellent - the buses were very comfortable - tours ran on time. We particularly enjoyed the sunset and sunrise at Uluru. The morning was so peaceful - and the tour guide was good. Jada was extremely responsive and very helpful in assisting us finalize our tours. We had changed our minds a couple times as we wanted to try and do alot more. However she recommended tours that would suit our timeline. She was extremely patient in issuing revised itineraries a couple times before we made our final decision! Thank you, Jada.”
Angela , Canada
“Nicole Pletcher was very patient in going through multiple revisions to meet our requests.”
William , USA
“AAT Kings was a superb operator. So was the Kangaroo Island operator.”
Roberto , USA
“Would use this travel company again.”
Debra , Canada
Susan , Canada
“Kangaroo Island Odyssey tour was excellent. Extremely knowledgeable guide, fabulous food.”
Katherine , USA
“The whole trip was memorable.”
Heather Leanne, Canada
“We picked our itinerary and Goway made it easier by doing all the hard work of bookings; flights, hotels and tours. Port Douglas is lovely. We loved seeing all the different animals of Australia. New Zealand's South Island is quiet, peaceful and pretty. Queenstown is worth a few days. Christchurch was very moving, seeing the aftermath of an earthquake. We enjoyed the wine tours.”
Lesley , Canada
“The bus tour on Fraser Island was very good, and the drive on the beach.”
Laura , Canada
“Our trip was great and everything went smoothly, just as planned. We were very happy with the service given by Patrick - he provided helpful suggestions for our itinerary and was efficient and prompt in dealing with our bookings and multiple questions. He is an excellent agent and we would not hesitate to recommend him.”
Susan , Canada
“The accommodation was first class as were the tours and the tour guides. This is the third trip that has been organized by Goway (Winnie, Toronto Office). Each trip has been a complete success and we would recommend Goway to our friends. We have visited Australia (twice), New Zealand, China, Tibet, Hong Kong, Singapore and Tasmania. All trips have been a great success.”
John , Canada
“The resort was just perfect for us - good location, comfortable, great snorkeling and well managed. The transfers on arriving and leaving Rarotonga meant that we did not have to concern ourselves.”
John , Canada
“Even businessmen and total strangers will stop and help you in a large city like Sydney.”
John , Canada
“The accommodation was great exactly what we expected, the beach at Paradise Cove was perfect.”
“Patrick was the best agent I have ever booked with. His customer service skills are the best I've encountered, he knew exactly what he was doing. I can't recommend him highly enough.”
Kathy , Canada
“The service is both efficient and courteous. I recommend Goway to all my friends. The hotel was very strategically placed in Hong Kong and everything was within walking distance. The Tour was also very good.”
Alison , Canada
“Everything went according to plan-no surprises. The Sounds of Silence Dinner was the best part of the Ayers Rock experience.”
Carol , Canada
“Highly recommend doing the star gazing in the desert at Ayers Rock. It was absolutely amazing. The view from the Skycable in Cairns was absolutely spectacular.”
Ronnie , Canada
“Rosie Travel, your agent in Fiji provides really excellent and reliable service. Sofitel & Matamanoa Island are both very good choices.”
Robert , Canada
“Loved the Sunshine Coast and the tours we did of the area. We were very pleased with our 'penthouse' suite at Centrepoint in Caloundra and its proximity to the beach and shopping. Quicksilver Tour was very good but quite commercialized. Always enjoy Sydney. "La Boehme" at the Opera House was a definite highlight.”
Phyllis , Canada
“The trip Goway Travel and Patrick Carleton put together for us involved at least 11 different flights, a number of tours and a couple rental cars to drive 10 days through New Zealand. With the exception of our initial flight out of Edmonton, absolutely everything went without a hitch. My hat is off to Goway Travel. Great job. To experience Ayers Rock at sunrise sunset or anytime is incredible. The Camel ride was worth its weight in gold. Incredible.”
Barry , USA
“We just couldn't have been more pleased with Patrick's service!”
Kimberly , USA
“Sydney is a beautiful city and the tours were great.”
Traci , USA
“Fabulous! Being in Napier for the Art Deco Festival was a lot of fun. Met a lot of local people who made us feel a part of the fun. The tour of Doubtful Sound on a beautiful day was truly spectacular, a fabulous full day tour. Sea Kayaking and hiking in Abel Tasman NP, fabulous! Leaving our rental car in Wellington, taking the ferry and then picking up our next car in Picton worked out perfectly.”
Robert , USA
“We loved the efficiency of Virgin Australia airlines, the Kangaroo Island Tour and the Great Ocean Road. Apollo Bay was delightful.”
Shelley , Canada
“The Uluru experiences were very well organized with knowledgeable and enthusiastic drivers.”
Elizabeth Ruth, Canada
“We had a great trip. NZ is a beautiful country. Mount Cook was impressive.”
Caroline , Canada
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