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Home/About Us/Why Goway

Why Goway

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Our Story

Goway has been helping Globetrotters realize a lifetime of travel since 1970. We’ve helped shape the travel industry across North America and pioneered the concept of tailor-made travel. We have a rich history that we love to share, so get to know our story to learn how Bruce Hodge transformed Goway into the leader in tailor-made travel. 

Learn about the Goway Story
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Trusted

You don’t survive for more than 50 years if you don’t earn the trust of your customers and industry partners. We want to earn your trust, which is why we’re a member of the United States Tour Operators Association (USTOA), with its $1,000,000 customer guarantee, and the American Society of Travel Advisors (ASTA) elite Tour Operator Program (TOP). These programs allow you to book with confidence and know your hard-earned money is safe when booking with Goway. 

But you don’t have to take our word for it! Rely on the recommendations of our past travellers, as demonstrated by over 5,000 verified reviews with TrustPilot.

See our Reviews
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Destination Specialists

Our team members aren’t just travel professionals. They’re true experts who have lived, worked, or travelled extensively in the destinations we offer. Meet our team and learn how our experts can leverage their specialized knowledge to go beyond the ordinary when planning your next trip.

Meet the Team
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Passionate Leaders

Our leadership team brings diverse expertise and experiences from all walks of life. Get to know the passionate leaders who are shaping Goway and helping to create a better world of travel. 

Meet Leadership
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Careers

Are you interested in an exciting career? Come work with us! We've spent over 55 years building a rich culture of passionate travel professionals. We’re committed to taking care of our people, our customers, and the communities in which we operate. Learn about remote opportunities as well as postings for our offices in Toronto, Vancouver, Los Angeles, Manila, and Sydney.

See Job Opportunities
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Customer Service

We’re committed to being the best travel company out there. Want to know about how Goway supports you while you’re on vacation? Learn more about our customer service.

Learn about Customer Service
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Contact Us

Need to get in touch by phone or learn more our offices are located? Get the information you need on our Contact Us page.

Learn more about Contact Details
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Meeting All Your Travel Needs

Looking to explore the world, and we mean the whole world? Goway has tailor-made trips to over 115 countries on all 7 continents. We also have offices on three continents, which brings diverse perspectives and insider knowledge. We book every step of the travel journey, so whether you’re looking for a private-guided tour, a luxury hotel, or the right insurance option, you can book it with Goway. Also, our dedicated Goway Air division are experts at finding the best deals and convenient routes for airfare. You don’t have to find your own way when booking with Goway.

See all our Trips
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Custom Groups of 10+

The journey is best shared. Get to know the benefits of custom group travel and learn about Goway GroupsOnly, one of the largest and oldest dedicated group travel divisions in North America. Goway GroupsOnly focuses entirely on planning trips for groups of 10+, so know that you have our undivided attention and specialized expertise when working with us. Take the hassle out of group travel planning and rely on experts who love the challenge. 

Learn about Goway GroupsOnly

Travel professionals

Tourism Cares

We give back with Tourism Cares, the travel and tourism industry’s leading community for giving and volunteering. Our support is helping to preserve and enrich the travel experience in the US, Canada, and around the world. Together, we bring the industry’s talent, resources, and influence to help destinations in need, as well as support the next generation of travel professionals. 

What do Goway's travellers say?

turkey
ExcellentBased on 5,183 Reviews
Seasoned Pros Created a Fabulous Trip to Japan for Us
Can't say enough good things about Goway Travel. From the very start, our travel rep, Harpreet, listened carefully to what we were hoping to see and do on our first trip to Japan. She asked great questions and then came back to us with a detailed itinerary packed with adventure and fun, and all within our travel budget. From the moment we took off from LAX, Harpreet had made sure we had every tour voucher, hotel voucher, plane ticket, train ticket, literally every detail covered. All we had to do was follow our itinerary. Also, Harpreet booked us into terrific hotels. Each one was spotlessly clean, comfortable, included a full (and delicious) breakfast and, most importantly, was centrally located to all of the activities she had planned for us. So everything was a 5 or 10-minute walk away. In three weeks' time we were able to visit six cities and so many fascinating shrines, temples, castles, imperial palaces - most of which were World Heritage sites. Harpreet also tucked in fabulous "experiences" like learning how to make sushi with a professional chef, enjoying a tea ceremony and watching graceful Geishas dance. My husband and I are seasoned travelers. But we don't speak Japanese and we really knew very little about the country. There is no way we would have been able to see and do all of the fascinating things we did in Japan if we hadn't chosen Goway Travel to be our guide. Many thanks for an unforgettable trip!
Bobbi Fagone
A magical time in Greece
We were looking forward to a magical vacation in Greece, and Goway Travel delivered on all fronts. This is the second time that we have booked with them (the first being an incredible excursion in Thailand), and everything went along swimmingly. Only on one occasion did a tour go sideways, but our Goway specialist (Patrick) took care of it for us. When your tour involves many flights, numerous hotels, various tours, ferries, and transfers, it is nice to know that your travel specialist can handle it all. Goway (from Patrick to all the other staff involved) handled everything in such a professional manner. Thanks Goway for such an incredible experience in Greece. I look forward to another adventure in the near future!
Jenny Friess
We recently returned from France
We recently returned from France - three cities in two weeks - and our trip was fantastic! Jacqueline helped us with a return to France with no worries and concerns. Drivers met us at every destination- hotels were superb and the individual tours memorable. This is a return vacation with Goway and we could not be more pleased. The customer service is top notch and all questions answered promptly. For us seniors, we appreciate all the thoughtfulness and consideration.
ElizaGray
Excellence from the start
While researching suppliers for a clients Thailand honeymoon, I remembered being referred to GoWay by a longterm TA ….because they “get it right and get it done!” I had already started their training modules, so I put in a quote. Immediately, Taylor responded with a very thorough email and we decided to chat. I gave him my specifics and he again responded immediately and matched my client’s travel needs 100%. I found it comforting to speak with a country expert with the knowledge I needed. My clients booked their vacation and are very excited about their itinerary! Thank you Taylor for making this process seamless.
Karla B
Would recommend!!
The most amazing experience with Goway!! Phoebe did an amazing job planing the best trip to Paris, Florence and Venice with a great mix of relaxing and adventure days. Will be recommending to other travellers. Always someone available which is great when you are travelling in different time zones. Overall cannot be more happy with our experience working with Goway
Lauren Bouw

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