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Consumer Protection Plans

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Protection in the USAProtection in CanadaOther Memberships

USA Consumer Protection

For your financial comfort in the USA, Goway, as an Active Member of the United States Tour Operators Association (USTOA), is required to post $1, 000, 000 with USTOA to be used to reimburse, in accordance with the terms and conditions of the USTOA Plan, the advance payments of Goway customers in the unlikely event of Goway's bankruptcy or insolvency. This plan is endorsed by the American Society of Travel Advisors (ASTA) of which Goway Travel is a member.

Goway is also a member of ASTA's elite TOP (Tour Operator Program). The TOP logo symbolizes Goway's standing as a blue-chip tour company that has met the stringent membership criteria.

As well, Goway is an active member of the National Tour Association (NTA) the leading business-building association for travel professionals in the USA.

Goway's California Seller of Travel number is 2016613-20. Registration as a seller of travel does not constitute approval by the State of California.

What do Goway's travellers say?

turkey
Jessica Scott was fantastic to work…
Jessica Scott was fantastic to work with! She provided us with the best options and detailed information to ensure our trip was perfectly planned and booked. The service she delivered was truly outstanding — a real "WOW" experience! We will definitely recommend Goway Travel and Jessica Scott to our family and friends for the best prices and top-notch service.
Anne Austin
Italy ! Amazing once in a lifetime trip!
Thank you Goway , especially Jacqueline and Valerie for organizing our long itinerary wish list! Your weeks of travel planning created such a fantastic Italy experience! Great hotel locations in Florence, Milan, Palermo, Taormina and Cinque Terre . Good choices to help us understand cultural highlights. Great food tours. Some skip the line in Florence and Milan. We liked that good use of our vacation time. On any issue the team was easy to communicate with using WhatsApp.
Diane Greer
All your staff were just amazing
All your staff were just amazing. Brooke was very knowledgeable. Answered all my questions without hesitation. Adel did everything possible to get us to the hotel. He was really great guy to know in Egypt. Very helpful. Sahra was our first first guide. Just amazing lady. Rami was fantastic during our excursions. Very friendly and unbelievably smart. I found him a man who loved his job. And it showed when he took us around. The best rating for every one involved who did their job very well.
Marek Pierson
Virginia at Goway did an amazing job…
Virginia at Goway did an amazing job planning our trip to Panama. Every aspect of the trip was extremely well coordinated. Her suggestions were spot on. It was a wonderful experience.
Andra
Maria
Maria worked very hard to make sure our very large and complicated family trip to Japan was everything we could hope for. She is so knowledgeable and had such great advice and recommendations. She was also so patient with all of my questions and took the time to answer everything. 100% I want to work with her on future vacations.
chris bird

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