I was born in Shanghai, China and used to live in New Zealand for 7 years. I love travelling to see all different part of world and have been in the travel industry for more than 15 years. Planning trips can be quite rewarding, as are making recommendations and helping clients with their travel arrangements. Not only I can contribute my experience and knowledge to their planning, but I learn a lot from the planning itself.
ExcellentBased on 5,239 ReviewsI can't tell you enough how much I love to work with Callie. She is a life saver and I love how attentive she is. Every time I give her an itinerary for a client- she really knocks it out of the park with the proposal. If there are any issues- she is on it right away. Her work ethic is outstanding.Michelle LabarcaI had the pleasure of working with Amelia on a booking for a family of 4 to Tokyo, Kyoto and Osaka. She executed everything perfectly, was attentive to needs and the family was over the top happy with their vacation. She was quick to answer questions and provide helpful feedback. Highly recommended!Jessie WilliamsWe were trying to navigate Swiss Travel Center to book a 10 day train trip through Switzerland. It was exactly what we wanted but navigating their site was extremely difficult for us. Goway Travel picked up on our plight and put us in contact with Jacqueline Fagooli, one of their agents. From there on everything was so smooth. Their efficiency, communication, and thoroughness were beyond our expectations. The trip was fabulous and kudos to Jacqueline and Goway for their help in making it so.Carolyn McCormackThe destination specialist I've worked with (Kim Rawlings) has provided exceptional service. She is very knowledgeable of her region and everything they have to offer. She is very prompt in her communication and follow-up. She listens and is very attentive to my client's needs and wants. Kim's personality makes one feel like they've known each other for years.
If GoWay had a customer service model, Kim is it.T. Jackson, Tribe Trek TravelWe had a wonderful and amazing two weeks in North-West Scotland. Shoutout to Jacqueline at Goway Toronto and the driver/guides with Rabbie's minibus tours (Stefan and Willie). Well-chosen hotels and no worries with dietary requirements; every detail was taken care of. Thank you!
Ben DaubeKatie was professional, extremely responsive, and very welcoming to work with! We appreciate the recommendations, thoughtful edits, and the expertise. Would definitely recommend Goway travel and working with their team.Parking.com CustomerSuch thoughtful and sincere communication with my advisor Katie! Even though the trip didn’t come into fruition as expected, she still remained committed to adjusting around our itinerary every step of the way. I’m very thankful for the opportunity she gave us as well as just general ideas for the trip.JennaWorking with Isabella on a families trip to Ireland! The itinerary was 2 weeks, self drive with many excursions and a family wedding in the middle of it all! She was amazing from start to finish! She answered every question my clients had! She gave the best recommendations! So many details and planning went into this amazing trip! If i could give 10 stars I would! She would call me to make sure everything looked great! Thank you Isabella at Goway! You are the BEST and made this so easy for everyone! ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Christine AmlingI just returned from escorting 34 people to China with four stops. We had hotels, local guides and extensive daily sightseeing. We had flights and we had high speed rail. There were numerous components that could have gone wrong but did not. I would like to highly recommend local guide Yoyo in Shanghai as well as Kevin in Xian. Two of the best guides I have ever had anywhere in the world. Suzette Castro and her team at the Goway Group Department did an excellent job helping me put this together. I was demanding, they were totally cooperative. It went well. I will be back. Amy Fink, CTC at Blue Ribbon Travel ArrangementsAmy in San Bruno, CAHad an extremely great holiday in China and hongkong & Thailand! Quite a few $$$(More than what we had planned, but if you want top luxury and experience - never haggle) Ameet our destination specialist was prompt and professional. He gave us the right suggestions and planned our trip meticulously and without interruptions. Goway 24 x7 customer service is incredible and I would definitely book my next trip with Goway!
Angela Warren
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