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Consumer Protection Plans

When the unthinkable happens, you’re covered by Goway’s various consumer protection plans and programs across Canada and the United States. Rest easy when your travel.

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Hieroglyphics on a tomb in Luxor

Terms and Conditions

It’s never fun reading the fine print, but we’ve got the full legal details of booking with Goway that will keep you informed and offer you peace of mind.

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View to a pagoda in Kyoto, Japan

Privacy Policy

Your data is safe with us whether you’re browsing our website or subscribing to our newsletters. Keep informed about how Goway uses your data and protects your privacy.

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Backpacking

Commitment to Accessibility

We strive to provide a website that is accessible for travellers from all walks of life. Learn more about the steps we’re actively taking to help share our love of travel with as wide a community as possible.

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What do Goway's travellers say?

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Custom trip of a lifetime to Japan
My family of 5 adults booked a 3 week custom trip to Japan with GoWay for Oct 2025. We wanted a mix of activities, transportation and hotels that were booked for us through one point of contact, and some booked by us, as well as free days along the way. Not many agencies will do this for you but GoWay did. Harpreet Litt was our agent and she delivered with gold stars. This was a bucket trip of a lifetime for us and she did not disappoint. I am not joking when I say that absolutely nothing logistically went wrong. The private tours we had were a highlight with amazing guides. The bus tours were appropriate and of great value. Transport was easy and reliable and the rest of the time we enjoyed the public transportation and lots of walking of course! Everything we requested was delivered and at a fair price - this wasn’t a luxury vacation but it was comfortable where we needed it to be. I would not hesitate to use them again and I am recommending them to anyone who wants their vacation on their own terms and within their budget.
Heloise
Antarctica21's Express Air Cruise
Antarctica21's Express Air Cruise in January is the perfect introduction to the Southernmost Continent: Cruising on the ultra modern and comfortable MV Magellan to see Cape Horn, sail across the Drake Passage (behaving as the Drake Lake for us!) and a sunny day of penguin-packed zodiac expedition landings in the South Shetland Islands before flying back from Frei Base. The expedition and ship crews made it a fabulous experience for us.
JPillon
My solo Bali experience
I experienced one of the best trip to Bali in Sept 2025. I celebrated my birthday with a solo trip. Not one minute I felt unsafe. My guide Jim and driver Matood were amazing, knowledgeable and kind. The Balinese way. Lawerence Ferrer my travel consultant worked with me all the way creating activities that flowed and not overwhelming. He was patient and checked with me consistently before my trip and even followed up afterwards. I will never travel again with a travel agent’s the experience is night and day. Thank You GoWay Travel!
Celeste Detiege
Jessica Scott was fantastic to work…
Jessica Scott was fantastic to work with! She provided us with the best options and detailed information to ensure our trip was perfectly planned and booked. The service she delivered was truly outstanding — a real "WOW" experience! We will definitely recommend Goway Travel and Jessica Scott to our family and friends for the best prices and top-notch service.
Anne Austin
Ireland tour
I visited Ireland in September 2025. The trip was amazing and the second time I’ve booked with Goway travel. Well organized, we hit all the best sites and some we wouldn’t have known about without Goway’s expertise. Our agent. Farnaz Bagheri was professional , knowledgeable and very helpful during planning and when we had questions while travelling. Wonderful experience - highly recommend Farnaz and Goway
K. Kane customer

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