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Our Policies

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Consumer Protection Plans

When the unthinkable happens, you’re covered by Goway’s various consumer protection plans and programs across Canada and the United States. Rest easy when your travel.

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Terms and Conditions

It’s never fun reading the fine print, but we’ve got the full legal details of booking with Goway that will keep you informed and offer you peace of mind.

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Privacy Policy

Your data is safe with us whether you’re browsing our website or subscribing to our newsletters. Keep informed about how Goway uses your data and protects your privacy.

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Backpacking

Commitment to Accessibility

We strive to provide a website that is accessible for travellers from all walks of life. Learn more about the steps we’re actively taking to help share our love of travel with as wide a community as possible.

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What do Goway's travellers say?

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Trip to Peru
I connected with Goway Travel (my first time) to plan my recent visit to Peru for 10 days. Amanda DeOliveira, was my destination specialist and I can only call her "Amazing Amanda". Since my first call with her, she provided me regular guidance in planning the itinerary and choosing the activities. I realized her planning and understanding of my needs when I went on this adventure and thoroughly enjoyed it. The entire trip was well structured and I never felt rushed to enjoy every day during this trip. I had a couple of specific requirements and they were catered to. I will be remiss if I do not mention the local support at Condor Travel in Peru. Goway Travel made my experience extraordinary and I will connect with them for my future tours. They are a definite recommend for travellers who like to explore the world without any worry.
sureshiyer26
3rd time a charm
This is the 3rd occasion using Goway to arrange our trips. Due to the remote location (Antarctica) it required booking almost 18 months in advance. Virginia our agent never left us without contact for long periods of time and arranged everything on our behalf. She followed up, reconfirmed, double checked and made certain everything was in place. Virginia was genuinely excited with our plans and even contacted prior to departure to wish us a great trip. Well done Goway!
Doug Coghlin
My solo Bali experience
I experienced one of the best trip to Bali in Sept 2025. I celebrated my birthday with a solo trip. Not one minute I felt unsafe. My guide Jim and driver Matood were amazing, knowledgeable and kind. The Balinese way. Lawerence Ferrer my travel consultant worked with me all the way creating activities that flowed and not overwhelming. He was patient and checked with me consistently before my trip and even followed up afterwards. I will never travel again with a travel agent’s the experience is night and day. Thank You GoWay Travel!
Celeste Detiege
Small Groups
This was VERY nice to be in a SMALL group and not always with the same people – it gave us a chance to meet many new faces and I liked it VERY much.
Nancy Stiles
Aylin Esin is great to work with!
Aylin Esin is great to work with and follows up! Aylin is flexible and reacts well to all the changes the client requests. Thank you, Rosemary
Rosemary

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