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Our Policies

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Consumer Protection Plans

When the unthinkable happens, you’re covered by Goway’s various consumer protection plans and programs across Canada and the United States. Rest easy when your travel.

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Hieroglyphics on a tomb in Luxor

Terms and Conditions

It’s never fun reading the fine print, but we’ve got the full legal details of booking with Goway that will keep you informed and offer you peace of mind.

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View to a pagoda in Kyoto, Japan

Privacy Policy

Your data is safe with us whether you’re browsing our website or subscribing to our newsletters. Keep informed about how Goway uses your data and protects your privacy.

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Backpacking

Commitment to Accessibility

We strive to provide a website that is accessible for travellers from all walks of life. Learn more about the steps we’re actively taking to help share our love of travel with as wide a community as possible.

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What do Goway's travellers say?

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Dream trip to Thailand for 20!
Our group of 20 just returned from a fabulous trip to Thailand (Bangkok, Chiang Mai, and Phuket)! The process from start to finish was beautifully facilitated by Suzette Castro at Goway. She made sure that as group leader I had all of the information necessary to create a wonderful experience for my group. The local Thailand suppliers were also incredible! We will absolutely book again and I hope to partner with Suzette for many more experiences!
CM Smith
All the Details to Not Stress About
Planning a multi-generational trip for seven people isn’t easy, especially when you want it to be something truly special. I turned to Goway Travel in search of help crafting a once-in-a-lifetime Alaska adventure for our family, and I couldn’t be more grateful that I did. From the start, Goway offered a thoughtful suggested itinerary that helped guide our planning, while also giving us the flexibility to choose our own travel dates and customize the experience to fit our needs. This balance of expert guidance and personal choice was exactly what we needed. Our dedicated travel advisor, Nihhar, was simply outstanding. He was incredibly responsive, always getting back to me quickly with answers to my many questions. He made sure we understood all the available options and worked closely with the providers to make sure our requests were accommodated—no small feat when dealing with a group of seven spanning three generations! Thanks to Nihhar and the team at Goway Travel, we were able to enjoy a seamless and unforgettable trip filled with breathtaking scenery, meaningful family moments, and memories we’ll cherish forever. I highly recommend them to anyone looking to create a truly personalized and memorable travel experience.
Angie Stenger
Fantastic Experience
Fantastic experience working with Ani at Goway Travel. She and her team were so attentive and accommodating. Everything was so appreciated!
Brenda
6-Cabin-15-Family Member 7-Night July/2022 Royal Caribbean Alaskan Cruise out of Seattle
Vanessa Lloyd from Goway Travel navigated the "new normal" cruising waters on Our Behalf excellently WELL. Thank YOU for all of the hours You spent in FULL communication with Royal Caribbean & Us.
Duane J. Feldner
Small Groups
This was VERY nice to be in a SMALL group and not always with the same people – it gave us a chance to meet many new faces and I liked it VERY much.
Nancy Stiles

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