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Our Policies

Aerial view of Florence, Italy
Looking out over Cape Town, South Africa

Consumer Protection Plans

When the unthinkable happens, you’re covered by Goway’s various consumer protection plans and programs across Canada and the United States. Rest easy when your travel.

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Hieroglyphics on a tomb in Luxor

Terms and Conditions

It’s never fun reading the fine print, but we’ve got the full legal details of booking with Goway that will keep you informed and offer you peace of mind.

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View to a pagoda in Kyoto, Japan

Privacy Policy

Your data is safe with us whether you’re browsing our website or subscribing to our newsletters. Keep informed about how Goway uses your data and protects your privacy.

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Backpacking

Commitment to Accessibility

We strive to provide a website that is accessible for travellers from all walks of life. Learn more about the steps we’re actively taking to help share our love of travel with as wide a community as possible.

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What do Goway's travellers say?

turkey
ExcellentBased on 5,151 Reviews
Thanks very much Alice Teramoto for…
Thanks very much Alice Teramoto for organizing such a fantastic trip for us!!!! Everything went very smoothly, including our 15 flights and we loved all the experiences, activities and accommodations that you arranged for us. Everything was top notch!!!
Shelley Murphy
Great Trips to Australia and New Zealand
We've had two unforgettable trips arranged by Joanne - Australia January 2024 and New Zealand in January 2026. Our itineraries were executed flawlessly and incorporated some on the go changes. Great advice and arrangements for things to do. Highly recommended!!!
CIndy G
I booked a 5+week tour to Australia…
I booked a 5+week tour to Australia with only 3 weeks notice. Goway and Sam Day, my travel advisor, did a great job of ensuring that I saw everything on my list. Highly recommended them for your travel needs.
JO ELLEN SCHRODE
Wonderful experience!
Janette did a remarkable job planning our Australia/New Zealand adventure. It truly was amazing! Our travel was great, the tours were wonderful, and the hotels were perfect. We had a wonderful time - better than we could’ve imagined. Thanks for helping make our dream come true!
Teresa Lunt
Portugal/Spain
Had the pleasure of working with Heidi to plan a Portugal/Spain get away. She listened to our budget constraints and still pulled off a fabulous itinerary! We had a wonderful time!
Regina Cregin

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